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MCA‚Äč/TVC

Towing & Recovery

CONTACT US

Privacy Policy

We value our relationship with you and we are committed to protecting your privacy. In order to provide you with the services you are entitled to as a member, we need to collect certain non-public information from you.

We collect non-public personal information about you in the following ways:

1. From you, on applications and other forms, via the internet, by telephone, and by other means. Examples of this type of information include your name, address, telephone number, social security number, and other financial information.

2. From transactions with us or with others. For example, your payment histories, account balances and other transaction records.

We will not sell or distribute your personally identifiable information to anyone.

Security Policy

Within the confines of our system and in our communication to and from your system, your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure ecommerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that no third party can eavesdrop on our communication with you.

Refund Policy

All refund requests should be emailed to [email protected] or faxed to (405) 843-2752. Once received, we will review each case individually and issue any refund determined due according to our service contract within a reasonable amount of time.


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You may contact us several different ways:

Motor Club of America: You may call our toll free number 24 hours a day, 365 days a year.

1-800-227-6459.


TVC Pro-Driver: You may call our toll free number 24 hours a day, 365 days a year.

1-800-288-2889.


You may send us an e-mail at

[email protected]

Our fax number is 1-405-607-2500

Our mailing address is:

TVC Matrix

3200 W. Wilshire Blvd

OKC, OK 73116

Need a Tow? Call Us:

1(800)227-6459